Frequently Asked Questions
No, the index does not have a time limit.
If you're unable to view your results, ensure you've completed the assessment and followed all steps. If issues persist, contact customer support for assistance.
After purchasing the toolkit, you will typically receive access to download the materials via your account dashboard or through a provided link.
Choosing Dextrous means investing in a partner dedicated to fostering a healthy and sustainable operational foundation for your nonprofit organization.
If you suspect unauthorized activity, immediately change your password and contact customer support for further assistance.
Platform-dependent, you may be able to collaborate with other users through features like forums, groups, or shared projects.
To take the Dextrous Health Index, log in to your account and locate the assessment tool. Follow the instructions provided to answer the relevant questions and complete the assessment.
If you need to dispute a charge, contact customer support with details of the transaction and the reason for the dispute.
If you're having trouble logging in, ensure you're using the correct email and password combination. If the issue persists, click on the 'Forgot Password' link on the login page to initiate a password reset process.
Log in to your account, navigate to the 'Profile' or 'Account Settings' section, and make the desired changes to your personal information. Remember to save your changes before leaving the page.
Check your email's spam or junk folder to ensure Dextrous.co emails aren't being filtered. Add the platform's email address to your contacts to improve deliverability.
Account suspensions can occur due to violations of terms of service, suspicious activity, or other reasons. Contact customer support to inquire about the suspension and steps for resolution.
Use the website's search bar or navigate through categories and menus to locate the specific resources you're looking for.
Look for a 'Contact Us' or 'Support' link on the website to find ways to get in touch with the customer support team.
The Dextrous Consulting Toolkit is a web-based tool tailored to offer consulting content to users based on their responses to specific questions, focusing on addressing the common pitfalls of nonprofits. Drawing from the 6 main pitfalls of nonprofits, the toolkit delves deeper into 45+ sub-topics related to each question, ensuring a comprehensive understanding of the issues at hand.
If you're unable to complete the Dextrous Health Index, ensure you've answered all questions and provided the required information. Check for any errors or missed sections. If the issue persists, contact customer support for assistance.
The time to complete the Dextrous Health Index can vary based on individual pace, but it generally takes around 20-30 minutes.
Utilizing the Dextrous Health Index helps nonprofits identify areas of strength and areas needing improvement, ensuring sustainable growth and optimal mission delivery.
Review the platform's system requirements to ensure your device and browser are compatible with running the Dextrous Health Index.
To create an account on Dextrous.co, visit the website's homepage and locate the 'Sign Up' or 'Create Account' button. Follow the prompts to provide your necessary information, such as email, password, and any required personal details. Once completed, your account will be registered.
The delivery time for digital products like the Dextrous Consulting Toolkit typically depends on the platform's process. It's usually immediate or within a short time frame.
Depending on the platform's policies, your data may be deleted or retained for a certain period. Review the terms of service or contact customer support for clarification.
To change your login email, navigate to your account settings and look for the option to update your email address. Follow the provided instructions.
Payment declines can occur for various reasons, including insufficient funds, incorrect card details, or security issues. Double-check your information or contact your payment provider for assistance.
The relevant definitions can be found by hovering over each question's tooltip (blue question mark). A comprehensive list can be found on the definitions page
Try refreshing the page, clearing your browser's cache, or accessing the website from a different browser or device. If issues persist, contact customer support.
The Dextrous Consulting Toolkit addresses the 6 primary pitfalls of nonprofits through 45+ detailed sub-topics, enriching users' understanding. Within the toolkit, users can access Dextrous Tips, founder quotes, and five targeted action steps for both NPO Staff and Board of Directors, providing a well-rounded solution for nonprofit challenges.
To reset your password, click on the 'Forgot Password' link on the login page. Follow the instructions provided, which typically involve receiving an email with a password reset link. Click the link, then follow the prompts to create a new password.
Dextrous.co takes measures to secure your personal information, but no online platform is entirely immune to risks. Always use strong passwords and follow recommended security practices.
Navigate to your account settings or payment options and follow the prompts to add or remove credit/debit cards.
Many platforms accept international credit/debit cards, but it's best to check the accepted payment methods on Dextrous.co.
Familiarize yourself with the website's menu, tabs, and links to navigate to different sections. Use the search function to find specific content.
The Dextrous Health Index is designed to provide valuable insights, but its accuracy may vary based on the information provided. It's intended as a tool for self-assessment and general guidance.
A: Dextrous offers a 100% money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your purchase.
The Dextrous Health Index is a comprehensive assessment tool designed for nonprofit organizations to evaluate their overall operational health.
Dextrous first helps nonprofits identify their successes and challenges, then guides them on a personalized journey aimed at enhancing their operational health and sustainability.
Look for a 'Report a Problem' or 'Support' link to notify the platform administrators about any technical issues you encounter.
Yes, Dextrous.co is often accessible from mobile devices through web browsers or dedicated apps, if available.
Once purchased, downloadable content can usually be accessed through your account's dashboard or a provided link. Look for a 'Download' button next to the content you wish to access.
Usually, you can manage newsletter subscriptions in your account settings or by clicking an 'Unsubscribe' link at the bottom of the newsletters.
It's recommended to take the Dextrous Health Index once a year. Additionally, consider taking it during major transitions within your nonprofit to assess and manage health effectively.
Your overall health score on the Dextrous Health Index ranges from 0 to 10, with a higher score indicating better overall health and performance of your nonprofit.
Dextrous is a nonprofit consulting company that aids organizations in pinpointing their achievements and challenges. Through a tailored approach, Dextrous supports these entities in becoming operationally sustainable and healthy.
Depending on the platform's settings, you may be able to share your results with others through social media, email, or other communication channels.
Dextrous.co typically uses your personal data to provide services, improve user experience, and comply with legal requirements. Check the platform's privacy policy for detailed information.
To make a payment online, log in to your account, navigate to the 'Payments' or 'Billing' section, and follow the prompts to enter your payment details and complete the transaction.
Each of the 6 pitfalls has a score from 0 to 10. A lower score in any particular pitfall indicates an area of concern or potential improvement, while a higher score suggests that your nonprofit is performing well in that specific area.
To delete your account, reach out to customer support or locate the account deletion option in your account settings. Be aware that account deletion is often irreversible.
Check the website for any ongoing discounts, promotions, or special offers related to the services or products offered.
Look for a 'Feedback' or 'Contact Us' option on the website to share your thoughts and suggestions with the platform administrators.
Yes, you can save your progress by clicking the `Save for Later` link in the bottom right corner of the form page. You will then be prompted to fill out your email to receive a link to continue the index at a later convenience.
Dextrous.co typically accepts major credit and debit cards for online payments. Check the website or contact customer support for specific payment options.
Dextrous.co employs industry-standard security measures to protect your online payments. This may include encryption and secure payment gateways to safeguard your financial information.
In most cases, Dextrous.co services are available internationally. Check the platform's terms and conditions for any geographical restrictions.
You should receive an email confirmation with your payment receipt. If not, you can usually access and print receipts from your account's billing or transaction history.
Upon successful payment, you should receive a confirmation email with details of your transaction. You can also check your account's billing history to verify payment receipt.
If you are not finding an answer to your question please contact us.
